To pair a packaging that you have already bought with a specific product or all the products you are selling on your store, please visit the PRODUCTS>PACKAGING section:
Then, select the correct packaging and click on the "MANAGE" button on the right:
Select the specific customization of that package and click on "SETTINGS":
If you want to ship all your parcels with that specific packaging, please select "USE FOR EVERY PRODUCT":
Otherwise, if you want to pair this specific packaging with only specific SKUs, please click on "CONNECT NEW PRODUCTS":
In the next page, you can connect your packaging with "Public Products" by ticking the product you want to pair with your packaging:
Or you can pair your packaging to "Private Products":
Find the item you want to pair and click on the switch button, to apply the pairing; finally click on "Connect Selected":
While if you want to pair your packaging with every order or every item, please follow these steps.
First of all check the packaging stocked in you "Virtual Warehouse" in "Inventory":
Then, select the packaging you are interested in pairing and click on "Manage":
After that, please click on "Settings":
Once here, you will see the products already paired with your packaging. You will only have to click on "Choose Options":
You will now see 2 options: 'Apply this customization on order' or 'Apply this customization on item':
When clicking on "Apply on order" your packaging will be paired with the order, no matter how many SKUs are included in your order; while if you click on "Apply on item", the system will automatically pair the packaging in question with every SKU included in an order.
Once you select the option you prefer, please don't forget to click on "Save changes":
You will finally see the message saying "Settings updated successfully":