FAQ Center

• Welcome to Yakkyofy
• Yakkyofy legal info
• How does Yakkyofy compare to its competitors?

• How does Yakkyofy Affiliate Program work?
• How can I apply for Yakkyofy Affiliate Program?
• How can I use my referral link and which are the limits?
• How can I withdraw my Affiliate Reward from my eWallet?
• Which purchases will make me earn commission and which ones not?
• Why I should use Yakkyofy's Affiliate Program?

• How many quotations can I request?
• How to check a dropshipping quotation
• How to use the Chrome Extension?
• Yakkyofy Chrome Extension, if my Image Search Request is red
• Yakkyofy Chrome Extension, my product doesn’t have a shipping price
• Yakkyofy Chrome Extension, my request is yellow
• Yakkyofy Chrome Extension, the product found is not the one I asked for.

• How to connect your CommerceHQ store

• Where can I find my Invoices?

• Do you have a MOQ, how it works?

• Can I export the list of my orders from the Yakkyofy Dashboard?
• Can I pause one of my orders?
• Can I pay only for one shipment for sending out more than one product, can I bulk shipping items together?
• How can I import orders on Yakkyofy using an Excel or CSV file?
• How can I send out orders in bulk?
• How to cancel an order
• How to request a bundle

See all articles in Orders FAQs →

• Can I customize packaging?
• How to buy more times the same packaging?
• How to check which package is pair with a specific product?
• How to pair my packaging with my products?
• How to purchase customized packaging?

• Can I deactivate my eWallet?
• How can I check my eWallet Transactions?
• How can I pay for my Wholesale orders?
• How can I recharge my eWallet?

• How much does Yakkyofy cost?

• Can I duplicate a bulk request?
• How do I ask a quotation for wholesale products?
• How do I purchase a stock and get the discount MOQ price?
• How long is a dropshipping quotation valid? Does a quotation have an expiry date?
• How many wholesale quotations can I request? How long will they last?
• How to ask a quotation for private labeling your dropshipping products?
• How to import a product on your store?

See all articles in Products and quotations FAQs →

• Can you explain your policy about returns?

• Can I ship more products in the same parcel?
• How can I change shipping options?
• How do you calculate shipping prices?
• How to ship your orders with Premium Special Line
• Is there a faster method than Special Line?
• The shipping time is in business days or not?
• What is the shipping method called Special Line?

See all articles in Shipping FAQs →

• How to connect your Shopify Store?
• How to connect an existing Shopify page with Yakkyofy
• Automatic Tracking Numbers on Shopify, how they work and what to do if the order is archived.
• How to enable the Shopify Upsell feature

• Automatic Tracking Numbers on Storeden
• How to connect your Storeden store

• Can I send to my customer only the last mile trackings?
• How does the “send tracking numbers via email automatically” option work?
• How does the “show only last mile tracking” option work?
• How to track your packages and find where they are?
• I don’t want to send the tracking number to my customers. How can I do that?
• Manage your tracking numbers: options available and how to modify them.
• Where I can find my order tracking numbers

• Do I need to pay to stock goods in your warehouse?
• How can I check the levels of my Inventory?
• How can I know that my stock is low?
• How does Yakkyofy’s warehouse policy work?
• What are the benefits of having stock in your warehouse?

• How to connect your Woocommerce Store?
• Connect an existing Woocommerce page product with Yakkyofy
• Automatic Tracking Numbers for Woocommerce
• Change currency on Woocommerce

• Can I have email and chat assistance?
• How to ask for assistance regarding an invoice
• How to ask for assistance regarding an order
• How to ask for assistance regarding a quotation
• How to ask for assistance regarding payments
• How to ask for assistance regarding technical problems
• How to ask for assistance regarding your shippings

See all articles in Yakkyofy Assistance →

• What is the Cart Icon and how does it works
• What is the eWallet tab and how does it work?
• What is the Notifications Icon and how does it work?
• What is the Orders tab and how does it work?
• What is the Personal Account Tab and how does it work?
• What is the Products tab and how does it work?
• What is the Quotations tab and how does it work?

See all articles in Yakkyofy Dashboard →

• How to handle items purchased before the removal of our eBay integration
• What Websites Will Yakkyofy Import Products To?
• Where can I search my products from using the Yakkyofy Chrome Extension?

• Can I cancel or restore my subscription?
• How custom packaging and private label products will be handled if you cancel your subscription
• How to manage your subscription
• How to pay for your subscriptions and get a discount
• How to upgrade your Yakkyofy Free subscription
• The advantages of Yakkyofy Premium
• The difference between Yakkyofy Premium and Yakkyofy Premium+

• Can I cancel my account anytime?
• Changing account details