Yakkyofy Assistance

  • Can I have email and chat assistance?

    Please note, chat assistance is only available to Yakkyofy Premium users. It will allow you to contact our Customer Care and ask any question about our services and products. The Premium plan will grant you access to a higher level of support in regards to exclusive features available through on...

  • How to ask for assistance regarding an invoice

    If you need to request more information regarding an invoice you can follow the following steps. First of all, after logging in on Yakkyofy, you should be able to see the "Need help?" tab on the botton left part of the dashboard: Once clicked on there, you should please select "Contact us": ...

  • How to ask for assistance regarding an order

    Please note that this document is meant for errors related to orders which are not shipped yet, for issues regarding shippings please visit the following link: https://help.yakkyofy.com/kb/yakkyofy-assistance/how-to-request-for-assistance-regarding-your-shippings To request assistance for one of...

  • How to ask for assistance regarding a quotation

    To request assistance in regards to a quotation, please check the following steps. First of all, you should log in and then look for the "Need Help?" button, on the bottom left side of the dashboard: Then, please select "Contact us": Once there, you will notice the "Category" tab. Please c...

  • How to ask for assistance regarding payments

    If you need to request more info about payments, please follow these steps. First of all, please log in on Yakkyofy and find "Need help?" on the bottom left side of the dashboard: Then, please click on "Contact us": You will land on this page: Please click on "Category" and select "Paym...

  • How to ask for assistance regarding technical problems

    In case you may need to request information regarding technical problems you can follow these steps. Please start off by logging in on Yakkyofy. Then, please click on "Need help?" on the bottom left part of the dashboard: Then, please select "Contact us": You will land on the following pag...

  • How to ask for assistance regarding your shippings

    All issues regarding shippings are regulated according to the Yakkyofy Return and Refund policy, which is available at the following link: https://yakkyofy.com/yakkyofys-general-dropshipping-return-refund-policy/ In case you may need to request information regarding the shipping for one of your ...

  • How to request a refund or a replacement?

    Returns and refunds are regulated by the Yakkyofy Return and Refund policy which is available at the following link https://yakkyofy.com/yakkyofys-general-dropshipping-return-refund-policy/ In case you may need to request a refund or a replacement for one or more products included in an order yo...