Yakkyofy Assistance

• Can I have email and chat assistance?

  Chat assistance will only be available for Yakkyofy Premium users. It will allow you to contact our customer care and ask any question about our services and products, along with a higher level of support regarding particular requests, private label items, custom packaging. Yakkyofy Premium us...

• How to ask for assistance regarding an invoice

  In case you may need to request information regarding an invoice you can follow these steps: Login to your Yakkyofy account and click on "Need help?" 2. Then, once the assistance menu will be displayed, click on "Contact us" 3. By clicking on "Select" you will display a menu on which you...

• How to ask for assistance regarding an order

  Please note that this document is meant for errors related to orders which are not shipped yet, for issues regarding shippings please visit this link How to ask for assistance regarding your shippings In case you may need to request information regarding an order you can follow these steps: Log...

• How to ask for assistance regarding a quotation

  In case you may need to request information regarding a quotation for one of your products you can follow these steps: Login to your Yakkyofy account and click on "Need help?" 2. Then, once the assistance menu will be displayed, click on "Contact us" 3. By clicking on "Select" you will d...

• How to ask for assistance regarding payments

  In case you may need to request information regarding payments you can follow these steps: Login to your Yakkyofy account and click on "Need help?" 2. Then, once the assistance menu will be displayed, click on "Contact us" 3. By clicking on "Select" you will display a menu on which you w...

• How to ask for assistance regarding technical problems

  In case you may need to request information regarding technical problems you can follow these steps: Login to your Yakkyofy account and click on "Need help?" 2. Then, once the assistance menu will be displayed, click on "Contact us" 3. By clicking on "Select" you will display a menu on w...

• How to ask for assistance regarding your shippings

  All issues regarding shippings are regulated according to the Yakkyofy Return and Refund policy which is available at the following link https://yakkyofy.com/yakkyofys-general-dropshipping-return-refund-policy/ In case you may need to request information regarding the shipping for one of your or...

• How to request a refund or a replacement

  Returns and refunds are regulated according to the Yakkyofy Return and Refund policy which is available at the following link https://yakkyofy.com/yakkyofys-general-dropshipping-return-refund-policy/ In case you may need to request a refund or a replacement for one or more products included in a...