How to ask for assistance regarding a quotation

To request assistance in regards to a quotation, please check the following steps.

First of all, you should log in and then look for the "Need Help?" button, on the bottom left side of the dashboard:

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Then, please select "Contact us":

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Once there, you will notice the "Category" tab. Please click on it and select "Request Issue":

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You will land on this page:

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In "Request type" please select either 'Dropshipping' or 'Wholesale':

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Please also insert the SKU and a description of your question/issue:

Screenshot 2024-08-02 151206.png

Finally, please click on "Send" to forward your query.

Aug 2, 2024

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