In case you may need to request information regarding technical problems you can follow these steps:
- Login to your Yakkyofy account and click on "Need help?"
2. Then, once the assistance menu will be displayed, click on "Contact us"
3. By clicking on "Select" you will display a menu on which you will find the option "System issue".
4. When selecting ""System issue", you will find the following options: c, Order Error, Other.
5. When selecting SKU Error you will be able to fill the following information: SKU number, Error info. You will also be able to upload a screenshot showing the error
6. When selecting "Order error" you will be able to fill the following information: Error info, Yakkyofy order number. You will also be able to upload a screenshot showing the error
7. When selecting "Other" you will be able to fill the Error info. You will also be able to upload a screenshot showing the error