Automatic Tracking Numbers on Shopify, how do they work and what to do if the order is archived.

Yakkyofy will upload all the tracking numbers inside the "Orders" Tab in your Yakkyofy Dashboard and also inside your Shopify Store if in your settings you have selected "Notify my customers about fulfillments and trackings".

At the same time, when tracking gets uploaded to Shopify, an email will be sent automatically from your Shopify store to your customer.

By clicking on this email your customer will see the tracking of their order. This email will use the template that you have selected in your Shopify account; Yakkyofy will only upload the tracking number. If you want to change the content of this email you have to visit your Shopify account and change it there.

Yakkyofy will also upload the tracking number to your Shopify order page, if the order is not “ARCHIVED”.

If the order has already been archived, you can upload your tracking number manually by clicking on the “Add Tracking” button. Then, insert in the Tracking Number Field, the tracking number that you found in your Yakkyofy App.

To complete the Tracking URL field, you have to go to https://www.17track.net and insert your tracking number; then copy the link that comes out.

Then, choose “Other” as Carrier and Save.

Aug 13, 2024

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