Tracking FAQs

  • Can I send to my customer only the last mile trackings?

    Yes, you can, just visit the Personal Account >Settings Tab and go to the “App Settings” section. There you will find the option “Show only last mile tracking”.  If you click on this option, when the package (option available only for Special Line) has been shipped out, the customer will o...

  • How does the “send tracking numbers via email automatically” option work?

    If you have connected a Shopify store to Yakkyofy, every time we ship an order we will generate an automation which will allow your store to send your customer an email with the tracking number related to that parcel. If you want this email to be sent, visit the Personal Account > Settings Ta...

  • How does the “show only last mile tracking” option work?

    If you choose the “Show only last mile tracking” option: for Woocommerce users, Yakkyofy willonly upload the last mile tracking on your Woocommerce store for Shopify users, Yakkyofy will send the first input to your Shopify store as soon as an order has been fulfilled, and your Shopify store wil...

  • How to track your packages and find where they are?

    On the Yakkyofy Dashboard, inside your Orders > Dropshipping Tab, you can find all your orders. If you click on the “Details” button, you can see all the details of each order including the tracking number. Under shipping status, you will find some information concerning your packages. The pos...

  • I don’t want to send the tracking number to my customers. How can I do that?

    If you have connected a Shopify store to Yakkyofy, every time we will ship an order we will generate an automation which will allow your store to send your customer an email with the tracking number related to that parcel. If you don’t want your store to send this email, visit the Personal Accou...

  • Manage your tracking numbers: options available and how to modify them.

    With Yakkyofy you can easily find and manage all the tracking numbers of your dropshipping orders and send automatic notifications to your customers. Our standard option is that every time an order is fulfilled, the tracking number will be uploaded into your store and an email will be sent to yo...

  • Where I can find my order tracking numbers

    With Yakkyofy you can easily find your tracking number inside your Yakkyofy Dashboard.Login in to your account and visit the Orders > Dropshipping Tab search for the order you are looking for, click the “Details” button on the left and you will find the related tracking number.Notice that you ...