Can I send to my customer only the last mile trackings?

Yes, you can. To do that, just visit the Account Settings tab, by clicking on the top right icon on the dashboard; then, please click on "Manage Profile" :

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Then, please click on "Settings":

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Once, clicked on "Settings", you will land on the following page, where you will find the option “Show only last mile tracking”:

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By selecting this option, when the package has been shipped out, the customer will only receive the last mile tracking.
Please note, this option is only available on Shopify stores and for Special Line as a shipping method.

If you have a Shopify store, Yakkyofy will send the first input to your Shopify store as soon as an order has been fulfilled, and your Shopify store will send an email to your customer saying the order is on the way.

The first email will look like this and will not have any tracking inside:

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Then, when the parcel arrives at the final destination country, a second email will be sent to your final customer.
This second email will look like the following screenshot: by clicking on the button, the customer will be redirected to a link that can track the package:

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Notice that the email will be sent by your Shopify Store, so if you want to change the email template or change the text inside this standard email, you must visit the settings tab inside your Shopify store and change the template there.

Please choose the options that you prefer and start managing your tracking numbers.

Jul 31, 2024

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