How to ask for assistance regarding payments

In case you may need to request information regarding payments you can follow these steps:

  1. Login to your Yakkyofy account and click on "Need help?"

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2. Then, once the assistance menu will be displayed, click on "Contact us"

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3. By clicking on "Select" you will display a menu on which you will find the option "Payments".


4. When selecting "Payments", you should fill the following information:  Payment method and problem description. Then you can also upload a screenshot showing the issue or error you display

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